We believe in delivering the best homecare support available. Our home healthcare services are all available 24 hours a day, 7 days a week.

 

Based in Northumberland, with our main office in Newcastle upon Tyne, our carers are located throughout the north-east of England, providing first-class care to people of all ages with a wide variety of needs.

 

Our customers always come first, so that they experience high quality, personally tailored homecare support. People vary greatly in their requirements and preferences, so we aim to give maximum choice and control to those who receive our services.

 

PRINCIPLES THAT ARE IMPORTANT TO US

Focus on Quality

 

Those who need the support and assistance of other people deserve the best. We are ISO9001:2008 certified, and the Care Quality Commission consistently gives us excellent reports on the basis of their scheduled and unannounced inspections.

 

Consistency

 

People who rely on carers greatly value seeing the same faces day-to-day. We don't simply juggle people around on an impersonal plan! Even when our staff have holidays or other leave we make sure that those who call instead are known to the person they are visiting.

 

Continuous Training

 

Our staff are highly trained and qualified, and we consider training to be a continuing exercise for those we employ to look after others. Click here to read more about our staff training programme.

 

Attention to Detail

 

We realise that for those who rely on us small things can be important. Our staff constantly keep this in mind to create a stress-free environment.

 

Personalisation

 

We share with the social care sector a vision for personalisation - all who receive support, whether statutory or self-funded, should be empowered to shape the services on which they draw. The aim is to transform social care, including housing, benefits, leisure, transport and health needs. We understand that people need quality help and support, close to home and at the right time.

 

Browse our website to find out more, or simply contact us using the following:

Telephone: 0845 370 1230 Calls to this number are charged at a rate of seven pence per minute plus an access charge set by your network provider | Email: info@pphcare.co.uk

Philip Parkinson Homecare