Our care staff can give practical, emotional and spiritual support to families and friends of people approaching the end of their lives. Timely advance care planning allows the care of the dying to be in line with their wishes, considering their needs and priorities, identifying their fears and alleviating concerns. We work alongside the nursing team and can answer questions about changes in condition and what to expect as someone experiences the dying process, such as loss of appetite and other physical changes. We have a checklist to assist families navigate the process of what to do after a death and signpost bereavement services.